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Ausenist Technology Co., Ltd is a distinguished international enterprise specializing in the research, development, production, sales, and service of inverters, holding exclusive intellectual property rights in China. Our primary focus revolves around catering to the needs of industrial equipment manufacturers, delivering not only practical products and convenient services but also bespoke solutions tailored to specific industries. Our core expertise lies in AC drive automatic control technology.
With a commitment to continuous improvement and systematic innovation, Ausenist has positioned itself as a leader in the field. We take pride in our mastery of vector control technology and torque control technology, aligning seamlessly with international advanced standards. Through relentless technical innovation and global technology collaborations, we have achieved a perfect blend of design and production capabilities, significantly enhancing product reliability and adaptability to various environments.
At the heart of our success is a team of professional R&D engineers, encompassing both hardware and software experts. Supported by a management team with extensive international experience, Ausenist is well-equipped to tackle a diverse array of technical c...

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Faqs

FAQs

Why Does a Water Pump Run Backwards After VFD Installation?

Why Does a Water Pump Run Backwards After VFD Installation?

A water pump may run backwards after VFD installation because the motor phase sequence at the VFD output is reversed or the run direction command is set incorrectly. Reverse rotation can reduce flow, damage some pumps and create confusing pressure readings.

Recommended Configuration

Item Reference Selection
Pump Centrifugal, booster, borehole or transfer pump
Motor Three-phase pump motor
Direction Rotation checked before full-load operation
Wiring Output phase sequence corrected only when safe and powered down
Control Forward/reverse command reviewed in parameters and terminals
VFD AUSENIST pump VFD configured for correct pump direction

What Must Be

Should Submersible Pump Motor Insulation Be Checked Before Using a VFD?

Should Submersible Pump Motor Insulation Be Checked Before Using a VFD?

Yes. Submersible pump motor insulation should be checked before connecting a VFD, especially for old borehole pumps, wet environments and long motor cables. Poor insulation can cause leakage current, nuisance trips or motor failure.

Recommended Configuration

Item Reference Selection
Pump Submersible, borehole or deep well pump
Motor Three-phase submersible motor suitable for VFD operation
Check Insulation, cable condition and grounding reviewed
Cable Length and insulation quality confirmed
Protection Ground fault, overload and dry-run protection considered
VFD AUSENIST pump VFD selected by motor current and installation condition

What Mu

Star or Delta Connection for a Pump Motor with a VFD?

Star or Delta Connection for a Pump Motor with a VFD?

A pump motor should be connected in the star or delta arrangement that matches the VFD output voltage and motor nameplate. Do not choose the connection by habit; choose it from the motor voltage markings and the actual drive voltage class.

Recommended Configuration

Item Reference Selection
Motor Three-phase pump motor with clear nameplate voltage
Connection Star or delta according to nameplate and VFD output voltage
Input Site supply matched to selected VFD
Output VFD output voltage matched to motor winding requirement
Protection Motor current, overload and phase-loss checks
VFD AUSENIST pump VFD selected by motor rated current

What Must Be Confirmed?

How to Wire Remote Start Stop Control for a Pump VFD?

How to Wire Remote Start Stop Control for a Pump VFD?

Remote start-stop control for a pump VFD is normally done through digital input terminals configured for run command, stop command or forward operation. The exact wiring depends on the selected VFD model, control mode and whether the signal comes from a switch, float, relay or PLC.

Recommended Configuration

Item Reference Selection
Command Digital input terminal for remote run/stop
Signal Source Switch, float switch, pressure switch, relay or PLC contact
Speed Reference Keypad, analog input, PID setpoint or external command
Safety Emergency stop and protection circuit as required
Feedback Run, fault or ready relay output if needed
VFD AUSENIST pump VFD configured for terminal control

Why Does a Pump VFD Show Undervoltage or Phase Loss?

Why Does a Pump VFD Show Undervoltage or Phase Loss?

A pump VFD shows undervoltage or phase loss when the input supply is unstable, one phase is missing, voltage drops during acceleration, wiring is loose or the power source cannot support the pump load. The fault should be checked under running conditions, not only at no load.

Recommended Configuration

What Information Is Needed for Pump VFD Fault Support?

What Information Is Needed for Pump VFD Fault Support?

For pump VFD fault support, send the fault code, VFD model, motor nameplate, power supply data, pump application, wiring photos and a short description of when the fault happens. Clear information helps engineers identify the likely cause faster.

Recommended Configuration

Item Reference Selection
Pump Booster, irrigation, transfer or circulation pump
Input Stable supply voltage matched to VFD rating
Wiring Breaker, cable and terminals checked under load
Control Ramp time suitable for supply capacity
Protection Undervoltage, phase-loss and overload protection active
VFD AUSENIST pump VFD selected by motor current and supply condition
Item Reference Selection
Fault Data Fault code, fault timing and reset behavior
VFD Data Model, rating label and parameter changes if known
Motor Data Nameplate voltage, current, power and frequency
Site Data Supply voltage, pump type, cable length and control mode
Photos Wiring, motor nameplate, VFD label and panel layout
Support AUSENIST review based on confirmed information

What Must

What Minimum Frequency Should Be Set on a Water Pump VFD?

What Minimum Frequency Should Be Set on a Water Pump VFD?

The minimum frequency for a water pump VFD should be high enough to maintain safe motor cooling, useful pump flow and stable system pressure. There is no universal value because the correct limit depends on pump type, motor design and hydraulic demand.

Recommended Configuration

Item Reference Selection
Pump Centrifugal, booster, submersible or circulation pump
Motor VFD-compatible three-phase pump motor
Limit Minimum frequency confirmed by pump and process requirement
Control PID pressure, flow command or manual speed
Protection Dry-run, overload and low-pressure alarm
VFD AUSENIST pump VFD selected by rated current

What Must Be Confirmed?

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